An airline’s reserve process is one of the most complex, error-ridden systems that has a direct impact on staff shortages, delays, and cancellations. Empowering both scheduling and crews with tools to properly organize and present a clear picture of operations is vital to the overall health of an airline.
So, imagine our shock when we found out most of the scheduling departments are out there sorting reserves manually…by hand- what is this, a system for the Amish?