No one is immune to the chaos created by bad weather, power outages, etc. ELP can’t stop the chaos but here are some tips that may help you control the chaos instead of the chaos controlling you.

The first tip is to relieve your Crew Scheduler’s from non-critical communications with crewmembers. By relieving this burden the Scheduler’s are freed up to modify trips and replace crewmembers promptly. The second tip is to identify which pairings/trips need modification in the order of priority. This allows the scheduler’s to deal with the most immediate flights first. ELP has tools that can help with every part of the Irregular Operations chaos. We have tools that can lower the need for non-critical communications with the crewmembers:

• Through the ELP CrewPortal tool, all the pending notifications in your Scheduling System’s database are identified and will notify crewmembers via Mobile App, E-mail, Text, and/or Voice. Thousands of notifications are sent within minutes reducing phone calls to and from Scheduling
• The Check-In feature of the CrewPortal has the ability for the crews to check-in through the mobile app, eliminating non-critical communication with crews
• CrewLimits a feature of the CrewPortal enables the crew members to see their schedules in calendar format and/or their 117 limits for the day, eliminating non-critical communication with crews.

We also have 117 statistical dashboards, which enable management to assess the aftermath and see how the irregular operations affected the planned schedule.