ELP’s CrewPortal pulls data directly from all your core software’s multiple databases into one dynamic engine, enabling real-time communications between staff, crew members, internal departments, and sister carriers.  Each of your departments having complete control over what and how the information is distributed, based on their individual needs.

Your airline can pick through our menu of features or request a custom, cost-effective feature designed specifically to your unique needs.  As your needs change and your crews request new functionality, we can just add a new ingredient, giving your airline one core communications platform and your staff and crews one single sign-on for all their company communications.  All with the flexibility to change as your operation changes.

The end-users can chose any of the four methods of communication (Text, Mobile App, E-mail, or Robot Call) giving options to suit their lifestyle.  The crews will be able to do more than just accept notifications, they can fully interact and perform required tasks without making a single phone call, such as self-notifying, check-in, request open time, upload expiring passports or medicals, view current and past pay reports, positively accept pay, etc.  The possibilities are endless.

The software will historically track communications or can feed information back into your databases creating a fully automated, complete solution.

Each Airline has their own unique contract rules and union requirements.  That’s why our CrewPortal is so successful. No need to search for new, expensive solutions for every union negotiation.  The search ends here.

Here is an example of how the CrewPortal could serve your needs. Airline A orders Notification Alerts and Training Features for their CrewPortal App.

The Training Dept can chose to have the CrewPortal App notify the crews when their medical’s are due 30 day’s prior to expiration, with the alert remaining visible in the App until the crew uploads their new medicals.  The Training department will also notify the crews of upcoming training events, by either text, email, robot call, or in their CrewPortal App depending on the crew’s preference.

Simultaneously, the Scheduling Dept can chose to send out automated notifications instantly, as soon as the schedule change hits the core CMS database, in whatever method the crew member chooses.

The crew member will see both departments notifications in their CrewPortal App as well as receive text and emails if they chose.  All from one core software, streamlining the communication process and reducing costs as IT only needs to house and maintain one core software.

Once the crew member views the notifications they can simultaneously accept the schedule modification, which will automatically update the Scheduling Dept, and upload their medical renewal, which will automatically update your Crew Qualifications system, all without a single phone call to the various departments.

However, a new contract is being negotiated and in this example, the union is requiring that their pay is available through email and their App.  The payroll department can simply add-on the crewpay feature to the already implemented and in-use CrewPortal.